6 Matching Annotations
  1. May 2020
  2. about.gitlab.com about.gitlab.com
    Support
    1
    1. TylerRick 15 May 2020
      Free GitLab Community Forum
      support: for free users support: ask community for support instead/first
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    about.gitlab.com/support/
  3. support.gitlab.com support.gitlab.com
    Submit a request – GitLab, Inc.
    1
    1. TylerRick 15 May 2020
      Requested Dormant Username Enter the username you would like to request, without the preceding URL (e.g., "User" instead of "gitlab.com/User")

      Problem Type: Dormant Username Requests

      support: for free users support: what things we are willing to provide support for
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    support.gitlab.com/hc/en-us/requests/new
  4. support.gitlab.com support.gitlab.com
    GitLab, Inc.
    1
    1. TylerRick 15 May 2020
      Community Forum For free and trial users, or if the question is out of scope.
      support: ask community for support instead/first scope (within vs. out of scope) support: for free users
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    support.gitlab.com/hc/en-us
  5. about.gitlab.com about.gitlab.com
    Statement of Support
    2
    1. TylerRick 15 May 2020
      The GitLab.com support team does offer support for: Account specific issues (unable to log in, GDPR, etc.) Broken features/states for specific users or repositories Issues with GitLab.com availability
      support: for free users support: what things we are willing to provide support for scope (within vs. out of scope)
    2. TylerRick 15 May 2020
      Technical and general support for those using our free options is “Community First”. Like many other free SaaS products, users are first directed to find support in community sources such as the following:
      support is not free by me support: for free users support: where to ask for help support: ask community for support instead/first
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    about.gitlab.com/support/statement-of-support.html
  6. gitlab.com gitlab.com
    README.md · master · GitLab.com / GitLab.com Support Tracker
    1
    1. TylerRick 15 May 2020
      If you're a free user on GitLab.com and are having one of the following specific issues please file a support ticket after reviewing the Free Plan Users Section in our Statement of Support
      support: where to ask for help support: for free users
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    gitlab.com/gitlab-com/support-forum/-/blob/master/README.md