- Sep 2020
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But the academic experience could be continually refined and improved with the level of obsession that a company like Apple puts into improving every aspect of their customer experience.
Echos a similar idea of "stickiness" that I wrote about back in 2011.
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There are two polar opposite narratives about the future of higher education that are both gaining traction at the moment.
To extend the discussion, let's connect Michael's post to another thoughtful thinker about the future of higher education, Bryan Alexander. Specifically, two of Bryan's posts from roughly the same time (late September 2020):
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I believe that the bulk of institutions that will truly succeed going forward will not be those that win online, but on the contrary, those that do a good job establishing, maintaining, and conveying unique local experiences. Schools must reach inward to provide rich, meaningful, lasting, engaged experiences for their constituencies so people come, stay, and come back. Online, we call this “stickiness” and that will be EDU’s new metric for success: how sticky are you?
I was reminded of this idea of "stickiness" that I wrote about long ago while reading Michael Feldstein's excellent recent 21 Sep 2020 post on the future of higher education during the time of COVID: Reports of Higher Education’s Death Have Been Moderately Exaggerated.
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bryanalexander.org bryanalexander.org
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Next I’ll offer some reflections.
For other, related reflections on the same topic, see Michael Feldstein's 21 Sep 2020 post, Reports of Higher Education’s Death Have Been Moderately Exaggerated.
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bryanalexander.org bryanalexander.org
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In other words, what might the world look like if the pandemic continues at around the present level for several years?
For another perspective, see Michael Feldstein's 21 Sep 2020 post, Reports of Higher Education’s Death Have Been Moderately Exaggerated.
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