Prozessoptimierung

"What is it about this bike shed ?" Some of you have asked me. It's a long story, or rather it's an old story, but it is quite short actually. C. Northcote Parkinson wrote a book in the early 1960'ies, called "Parkinson's Law", which contains a lot of insight into the dynamics of management. You can find it on Amazon, and maybe also in your dads book-shelf, it is well worth its price and the time to read it either way, if you like Dilbert, you'll like Parkinson. Somebody recently told me that he had read it and found that only about 50% of it applied these days. That is pretty darn good I would say, many of the modern management books have hit-rates a lot lower than that, and this one is 35+ years old. In the specific example involving the bike shed, the other vital component is an atomic power-plant, I guess that illustrates the age of the book. Parkinson shows how you can go in to the board of directors and get approval for building a multi-million or even billion dollar atomic power plant, but if you want to build a bike shed you will be tangled up in endless discussions. Parkinson explains that this is because an atomic plant is so vast, so expensive and so complicated that people cannot grasp it, and rather than try, they fall back on the assumption that somebody else checked all the details before it got this far. Richard P. Feynmann gives a couple of interesting, and very much to the point, examples relating to Los Alamos in his books. A bike shed on the other hand. Anyone can build one of those over a weekend, and still have time to watch the game on TV. So no matter how well prepared, no matter how reasonable you are with your proposal, somebody will seize the chance to show that he is doing his job, that he is paying attention, that he is *here*. In Denmark we call it "setting your fingerprint". It is about personal pride and prestige, it is about being able to point somewhere and say "There! *I* did that." It is a strong trait in politicians, but present in most people given the chance. Just think about footsteps in wet cement. I bow my head in respect to the original proposer because he stuck to his guns through this carpet blanking from the peanut gallery, and the change is in our tree today. I would have turned my back and walked away after less than a handful of messages in that thread.

But let me suggest a few pop-up windows I would like to see mail-programs implement whenever people send or reply to email to the lists they want me to subscribe to: +------------------------------------------------------------+ | Your email is about to be sent to several hundred thousand | | people, who will have to spend at least 10 seconds reading | | it before they can decide if it is interesting. At least | | two man-weeks will be spent reading your email. Many of | | the recipients will have to pay to download your email. | | | | Are you absolutely sure that your email is of sufficient | | importance to bother all these people ? | | | | [YES] [REVISE] [CANCEL] | +------------------------------------------------------------+ +------------------------------------------------------------+ | Warning: You have not read all emails in this thread yet. | | Somebody else may already have said what you are about to | | say in your reply. Please read the entire thread before | | replying to any email in it. | | | | [CANCEL] | +------------------------------------------------------------+ +------------------------------------------------------------+ | Warning: Your mail program have not even shown you the | | entire message yet. Logically it follows that you cannot | | possibly have read it all and understood it. | | | | It is not polite to reply to an email until you have | | read it all and thought about it. | | | | A cool off timer for this thread will prevent you from | | replying to any email in this thread for the next one hour | | | | [Cancel] | +------------------------------------------------------------+ +------------------------------------------------------------+ | You composed this email at a rate of more than N.NN cps | | It is generally not possible to think and type at a rate | | faster than A.AA cps, and therefore you reply is likely to | | incoherent, badly thought out and/or emotional. | | | | A cool off timer will prevent you from sending any email | | for the next one hour. | | | | [Cancel] | +------------------------------------------------------------+