I’ve come to feel like human-centered design (HCD) and the overarching project of HCI has reached a state of abject failure. Maybe it’s been there for a while, but I think the field’s inability to rise forcefully to the ascent of large language models and the pervasive use of chatbots as panaceas to every conceivable problem is uncharitably illustrative of its current state.

hegemonic algorithmic systems (namely large language models and similar machine learning systems), and the overwhelming power of capital pushing these technologies on us