- Dec 2017
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www.npr.org www.npr.org
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Interesting that comments over likes would be associated with depression. Considering the basic argument for social media is that it increases communication.
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www.bloomberg.com www.bloomberg.com
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I found this to be an interesting story, but also an example of how concepts like information need and information horizon can change while in the research process. We have all gotten these spam debt calls, usually we just wish they would stop. Andrew Therrien began a casual investigation, that turned into an obsession, which ended in the arrest of loan sharks creating fake debt to the tune of $8 million. His ability to extract information on the web and through blackmailing lesser loan sharks led him to the leader of a national racket. Loan sharks thrive by hoarding information, leveraging their knowledge to prey on people. While this is an extreme case of fighting back, it shows how important knowledge is to power.
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- Sep 2017
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An easy-to-use, delightful product experience isn't just something users want, it's what they expect."
The ubiquity of technology also demands a great deal of anticipation of user demands. Designers can no longer assume their users will have the tech literacy they might have had in years past.
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