Because scrutiny is finite, tiering rations it (Table 19.1): Grade suppliers by the risk they carry, and let the tier set the depth of diligence, the strength of the contract, and the frequency of review
If tiering decides how much scrutiny each supplier receives, how should an organisation define its tiers (for example by the sensitivity of the data, the level of access and how critical the service is to operations), and how can it make sure that a supplier is moved to a higher tier when its role changes over time, such as a low-risk tool that gradually gets access to customer data, so that the depth of diligence, contract and review always matches the risk the supplier actually carries?