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- Mar 2019
Many customers who took their computers in for a free “PC Health Check” at Office Depot or OfficeMax stores between 2009 and November 2016 were told their computers had malware symptoms or infections — but that wasn’t true. The FTC says Office Depot and OfficeMax ran PC Health Check, a diagnostic scan program created and licensed by Support.com, that tricked those consumers into thinking their computers had symptoms of malware or actual “infections,” even though the scan hadn’t found any such issues. Many consumers who got false scan results bought computer diagnostic and repair services from Office Depot and OfficeMax that cost up to $300.
Office Depot scammed people all over the USA, tricking them into believing something was wrong with their computers.