If one had to deal with the drain of such critique for every answer, perhaps site usage would go down. People have lives to lead and the OP is apparently already happy. IMO, it is time to move on.

n the end, this site is about helping community. All the associated answers and comments are available for a visitor to peruse and consider. It is decidedly less valuable to the community when all answers are identical.

He says that he sees the combination of long form pieces and Q&A as a new level of support. “We used to have level one, which was sending a ticket to the help desk, and it was something we could easily resolve for you. Level two was a more complex problem that maybe required an engineer or specialist from a certain team to figure out. I look at this new system as a level zero.” Before sending us a ticket, folks can search Teams. If they find a question that solves the problem, great. If they need more details, they can follow links to in-depth articles or collections that bring together Q&A and article with the same tags.“

In an effort to rethink how documentation works, we recently introduced Articles, longer-form prose that can sit side by side with shorter Q&A.