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  1. Nov 2020
    1. Throughput in Planned vs Unplanned Work: The graph to the left is even more interesting as it contains the initial hints at what’s actually happening. That graph measures throughput with an emphasize on unplanned work. Now, what’s unplanned work? Typically, everything related to features or improvements is planned, whereas bugs, re-work, and service interruptions are unplanned. Let’s see why unplanned work is relevant.

      [[throughput]] - [[planned work]] [[unplanned work]] - what things fall under planned and unplanned, and how are they impacting things?