“Drivers should not have the option to decide for themselves when they think it’s safe,” said Langerman, 26. “People are busy. People are distracted.”

Secondary buttons are the alternative we give users to the primary action.

When chat is available, customers can reach out using the channel that works best for them.

It is a choice to squeeze every last ounce of profit at the expense of privacy, democracy and society. A choice they don’t have to make.