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  1. Nov 2020
    1. Once the person opens up about what they’re feeling, resist the temptation to find a solution. Instead, validate. McGrath suggests telling them their emotions makes sense, reiterating how hard their experience sounds, then asking what they need.If you’re burning to share how you see things, ask permission before dishing out advice. Sometimes, well-intentioned attempts to fix the problem send a message that you’re uncomfortable with the other person’s emotions, which does anything but forge trust and connection.

      Something I need to practice more.

      When someone opens up, do not be so quick to fix. Understand the issue, what is causing them pain, why it is causing them pain, and validate that concern by reiterating the experience to them.

      This way you allow them to not feel like they are wrong for feeling that way.