One way the restaurant achieves this is by refusing to do delivery. You can order breakfast and lunch at the window; dinner has to be arranged in advance, by email. Either way, your first encounter is with one of Winner’s employees or Mr. Eddy himself, not a third-party app. Apps may be convenient, but I’ve never used an app that remembered that a member of my household has a life-threatening food allergy, as a Winner employee did the second time I placed a dinner order. Nor have I had one offer to set aside a few loaves of bread, which typically sell out by late afternoon.