ensure the relevance, accuracy and effective communication of its interpretation and education programs (see above for A.O.D.A. requirements) by: establishing clearly defined and measurable learning objectives and outcomes, and undertaking a process of program evaluation using appropriate expertise – including staff, volunteers, community groups, or consultants carrying out research ensure all staff involved in the development and delivery of interpretation and education programs, have the appropriate skills and training

have a volunteer program to encourage community participation in its activities, which should include: identification and development of volunteer opportunities procedures for recruitment of volunteers matching the needs and interests of volunteers to those of the museum provision of appropriate training and supervision for volunteers provision of a safe and secure working environment for volunteers volunteer evaluation public and private recognition of volunteers' contributions

ensure the relevance, accuracy and effective communication of each exhibit by: establishing clearly defined objectives and evaluating exhibits against their objectives using appropriate expertise, including staff, volunteers, community groups, or consultants carrying out sufficient research ensure that all staff (including volunteers) involved in the planning, preparation and installation of exhibits have the necessary skills and training

formulating written policy governing operations and defining programs securing funding necessary to carry out the museum's programs preparing or approving an annual budget and monitoring it to ensure public accountability ensuring that the purposes for which the museum exists are being fulfilled