This is one of the points made in TheMythOfThePaperlessOffice -- that workplaces often shift from more efficient paper-based technologies to less efficient electronic technologies (electronic technologies can be either more or less efficient, of course) because computers symbolize The Future, Progress, and a New Way Of Doing Things. An office on the move, that's what an office that uses cutting-edge technology is. Not an office that is stuck in the past. And the employees are left to cope with the less productive, but shinier, New Way. -- ApoorvaMuralidhara