for - warm data - the silence between words

• Nora Bateson
• great example of
• warm data:
  • a doctor who used to visit her mother at her home home
    • the doctor's report of her mother's condition
    • make up the "cold data"
    • but it only told a part of the story
    • the other part of the story was not recorded in the formal medical transcripts
    • but was recorded in the living, breathing doctor
    • who experienced the conditions Nora's mother lived in
      • Was the room warm, or cold?
      • Was there a lot of family support?
      • Was there a lot of love in the human relationships? etc