We would like to extend a very warm welcome and thank you for being a part of the Direct Express program. We are excited that you have received your new card which can be used anywhere Mastercard is accepted, including for purchases, ATM withdrawals, cash back, and setting up automatic bill payments. Some features we'd like to highlight include: Our new mobile application (now available in Apple and Google Play Stores) will help you 'manage your account on the go', allowing you access anytime, anywhere. This application features balance information, transaction history, account summary, and allows you to request a new card (if lost/stolen), temporarily block your card, request a dispute filing form and set up account monitoring alerts for your added protection. Our Direct Express Cash Access feature allows convenient access to your funds at WalMart locations for a $0.85 fee and no purchase necessary. And, our website, www.usdirectexpress.com, which also has a new look, contains all the great features found on the mobile app. Please ensure you select the card starting with numbers 51. Finally, are you currently receiving any other benefits to a Direct Express card?

the caller is a Conduent CH and the Conduent Calls call type should be used for the remainder of the call

https://www.usdirectexpress.com/

1-888-741-1115

533248