It's very enticing to say we're just going to replace everything with a chatbot, but it's not changing the bottom line.
大多数人认为全面采用AI聊天机器人会显著提高效率和降低成本，但作者指出这种做法虽然在诱惑上很强，但实际上并未改变公司的底线。这一观点挑战了AI替代人工能带来显著财务收益的主流假设，强调了实际业务价值评估的重要性。
4 Matching Annotations
- Last 7 days
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www.theregister.com www.theregister.com
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- Apr 2026
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hackernoon.com hackernoon.com
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95% of organizations are getting zero return on AI deployed, with most failures found due to 'brittle workflows.'
尽管AI投资激增，但绝大多数企业未能获得任何回报，这与主流认知中AI能显著提升效率的观点相悖。这一发现表明，AI实施失败的主要原因不是技术本身，而是工作流程设计不当，暗示企业需要重新思考如何将AI整合到现有工作流程中，而非简单叠加技术。
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95% of organizations are getting zero return on AI deployed, with most failures found due to 'brittle workflows.'
尽管AI投资激增，但绝大多数企业未能获得任何回报。这与主流认为AI能自动带来显著效益的观点形成鲜明对比，暗示AI实施失败的主要问题不在于技术本身，而在于工作流程设计不当，这是一个反直觉的发现。
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- May 2025
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fortune.com fortune.com
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An IBM survey of 2,000 CEOs revealed that just 25% of AI projects deliver on their promised return on investment. The main driver of adoption, it seems, is corporate FOMO, with nearly two-thirds of CEOs agreeing that “the risk of falling behind drives them to invest in some technologies before they have a clear understanding of the value they bring to the organization,” according to the study.
New stat from IBM? This is similar to the RAND figure from before?
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