Background: From v2.0, the internal UPS is removed from Atlas server. So the external UPS needs to be setup for WPH v2.0.

Issue: Lack of procedure (Setup procedure of External UPS for WPH v2.0)

Request: Add procedure

Note: KMI will provide HW setup procedures to the technical writer.

Lack of Procedures:

-Accessing a Windows VM via Remote Desktop Protocol

-Accessing a Linux VM using a Windows computer

-Deleting SL Agent

-Installing OpsRamp Agent