- Oct 2020
Performing installation on customer side
Background: From v2.0, the internal UPS is removed from Atlas server. So the external UPS needs to be setup for WPH v2.0.
Issue: Lack of procedure (Setup procedure of External UPS for WPH v2.0)
Request: Add procedure
Note: KMI will provide HW setup procedures to the technical writer.
Virtualization procedures (Landscape)
Lack of Procedures:
-Accessing a Windows VM via Remote Desktop Protocol
-Accessing a Linux VM using a Windows computer
-Deleting SL Agent
-Installing OpsRamp Agent