2 Matching Annotations
  1. Oct 2020
    1. Performing installation on customer side

      Background: From v2.0, the internal UPS is removed from Atlas server. So the external UPS needs to be setup for WPH v2.0.

      Issue: Lack of procedure (Setup procedure of External UPS for WPH v2.0)

      Request: Add procedure

      Note: KMI will provide HW setup procedures to the technical writer.

    2. Virtualization procedures (Landscape)

      Lack of Procedures:

      -Accessing a Windows VM via Remote Desktop Protocol

      -Accessing a Linux VM using a Windows computer

      -Deleting SL Agent

      -Installing OpsRamp Agent