- Oct 2020
Performing installation on customer side
Background: From v2.0, the internal UPS is removed from Atlas server. So the external UPS needs to be setup for WPH v2.0.
Issue: Lack of procedure (Setup procedure of External UPS for WPH v2.0)
Request: Add procedure
Note: KMI will provide HW setup procedures to the technical writer.
Cleaning up resources using OpenStack command-line interface
Before this section, add the following statement.
If your VM is generated by landscape, jump to step 5. If your VM is generated by OpenStack, go thorough the next step.
Replace the card, reinstall Sophos and restart the system.
An error occurred when Wi-Fi MK-755 was not installed, and there was no countermeasure.
Hardware connectivity in Separate Kitting
Sanity check 1 is missing.
Installing the Wi-Fi Communication Terminal MK-755 (optional)
The description of Wi-Fi MK-755 remains
Creating backup plans automatically
[Backup-4] Lack of statement (No procedure to enable the back up plan)
Background: If a backup plan is created with “Backup and Recovery Assistant”, you need to take steps to activate the backup plan on the Acronis website after creating it. Without enabling it, WPH backup data will not be acquired. Issue: IG does not have the description. Request：Add a procedure.
Nevertheless, if you need to update the release version to reflect settings as changed by Acronis, use this tool to install the latest Acronis agent version.
[Backup-3]Lack of statement (No alert for executing the script.)
Background: There are two ways to update Acronis agent.?a)wph-acronis-agent-maintenance --install-latest (Upgrade to the latest agent released by Acronis)?b)wph-acronis-agent-maintenance --install-release (Upgrade to the latest agent supported by WPH)?By using method a, the agent may be updated to a version not supported by WPH.?The IG has instructions to upgrade the agent using method a. Issue: For method a, the IG has not been alerted to that. Request：Add a warning sentence to the two related places.
Acronis agent version maintenance
[Backup-2]Lack of statement (It is not described as an optional procedure)
Issue : “Acronis agent version maintenance” is not listed as an option despite the optional work. Request : Write (optional) in the title.
Updating an Acronis account
[Backup-1]Lack of statement (It is not described as an optional procedure)
Issue : “Updating an Acronis account” is not listed as an option despite the optional work. Request : Write (optional) in the title.
Enabling maintenance mode
[Basic-1] Extra procedure？ (Enabling/Disabling Maintenance mode)
Background: From v2.0, switching between enabling and disabling maintenance mode in the Restore process has been automated. Therefore, the "Enabling maintenance mode" and "Disabling maintenance mode" steps are no longer required. Issue : The procedure that is not used is described. Request : Remove description
[Upg Srv Hw-1] Need corrections (Upgrading RAM)
[Upgrade-2] Inappropriate procedure？(Upgrading Acronis agent)
Background: There are two ways to update Acronis agent.?a)wph-acronis-agent-maintenance --install-latest (Upgrade to the latest agent released by Acronis)?b)wph-acronis-agent-maintenance --install-release (Upgrade to the latest agent supported by WPH) Issue : The IG has instructions to upgrade the agent using method a after upgrading the WPH. ?As a result, the agent is updated to an agent that does not support WPH. Request : Replace with the instruction to upgrade the agent by the method b.
The default backup plans are created with a default schedule and frequency, default backup data retention, and available backup data storage location and encryption.
[Upgrade-1] misdescription (Default Backup plan)
Background: The Default Backup plan created by Backup Recovery Assistant is unencrypted. Issue: In the description below, it is incorrect to say that it is encrypted with the Default Backup plan. Action: Delete the relevant part
Redeeming purchase codes To redeem a purchase code, do the following: Log in to your Konica Minolta MarketPlace store page. On the MarketPlace homepage, go to Activity > Redeem Code. Insert your Purchase Code. Click the Redeem button.
[MarketPlace-1] Only one method of Redeeming Purchase code is described
Background: There are two ways to Redeem the Purchase code a) Redeem the Purchase Code on the MarketPlace Web b) Enter the Purchase Code in ISW to Redeem Issue : Only method a is described. Request : Add method b
Setting the Time Zone of Page Scope Web Connection
MFP time zone setting procedure remains
4G SIM card APN configuration
Disabling 4G connection configuration procedure is not described
Launching Initial Setup Wizard
Insufficient procedure for connecting PC and LAN in ISW
TPM / Secure Boot description is missing
Connect the iLO cable and the WAN cable.
Insufficient connection information between PXE server and WPH
- Apr 2020
- Sep 2017