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  1. Jul 2021
    1. Platforms of the Facebook walled-factory type are unsuited to thework of building community, whether globally or locally, becausesuch platforms are unresponsive to their users, and unresponsive bydesign (design that is driven by a desire to be universal in scope). Itis virtually impossible to contact anyone at Google, Facebook,Twitter, or Instagram, and that is so that those platforms can trainus to do what they want us to do, rather than be accountable to ourdesires and needs

      This is one of the biggest underlying problems that centralized platforms often have. It's also a solid reason why EdTech platforms are pernicious as well.