Exploring the usage of the CASE software through various research and development funded initiatives, is an on‐going process with the results informing the development process of the system. Future directions in the context of CASE software design include: automatic “mind‐map” diagrams; user defined highlighting and layout preferences; user special‐interest groups; automated and peer‐reviewed scoring of annotations for display; automated abuse filtering; intelligent grouping of learners; and middleware applications to support improved integration with on‐line learning environments.