6 Matching Annotations
  1. Sep 2021
    1. The book, This is Service Design Doing, includes journey maps as a method for participatory design and co-creation workshops.

      I suggested to the Stop Reset Go team that we should map out the interactions and touch points to engage people with the process of bottom-up whole system change.

  2. Jan 2019
    1. From participatory design, we draw several core principles, most notably the reflexive recognition of the politics of design practice and a desire to speak to the needs of multiple constituencies in the design process.

      Description of participatory design which has a more political angle than user-centered design, with which it is often equated in HCI

    2. PD strategies tend to be used to support existing practices identified collaboratively by users and designers as a design-worthy project. While values clashes between designers and different users can be elucidated in this collaboration, the values which users and designers share do not necessarily go examined. For reflective design to function as a design practice that opens new cultural possibilities, however, we need to question values which we may unconsciously hold in common. In addition, designers may need to introduce values issues which initially do not interest users or make them uncomfortabl

      Differences between participatory design practices and reflective design

  3. Dec 2018
    1. participatory approach is compatible with empathic user research [81] that avoids the scientific distance that cuts the bonds of humanity between researcher and subject, pre-empting a major resource for design (empathy, love, care).

      Definition of participatory design

  4. Nov 2017
  5. Jan 2017
    1. In this article, it mentioned that the word “participatory” might be self-explained, but the word “design” is a bit ambiguous. In other field of design, “what” is much emphasized whereas in participatory design(PD) that “how” is what it’s focusing on. That is to say, the practice of design in PD to be addressed while in Human Computer Interaction(HCI) for example focus on resultant product or service.

      This triggers me to reflect on my past work experience in user experience(UX) design and service design. I’ve optimized a trading software through wireframing and usability testing and participated in another service design project to address the issue of the wayfinding system of a hospital in Taiwan. For the former one, UX design simply looks for concrete outcome of UX designer such as a interface that has higher usability and is more enjoyable. It will be great if the design process to be as simple as possible. At the same time, we don’t reflect much on the process and how we interact with each other. That is to say, the outcome is the only thing we care about.

      However, in the latter one, it involves different stakeholders to design, which by definition is a participatory design, including patients, doctors, medical professionals, managers, and volunteers to join the workshop. It emphasizes on how these stakeholders interact with each other, hoping the practice of design will be brought into their context and have greater impact besides the certain tangible outcome we’ve made - a way finding system with clear identification system to make the space more accessible. I didn’t realize the difference between these two approaches until I read the material. It’s truly inspiring!