วัฒนธรรมการเรียนรู้จากความผิดพลาด (Blameless Postmortem) https://www.youtube.com/watch?v=krPhUyfnwHE&t=539s

Tim, thanks for organizing the very first blameless post-mortem-- an important step in our emergency and incident response that will lead to a better system and organization overall.