- Aug 2023
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razorpay.com razorpay.com
-
You can view or download the FIRS certificate from your Razorpay Dashboard.
same as above
-
There are two sections: The FIRS certificates provided by the bank. Razorpay-generated statements (Internal FIRS).
same as above
-
You can view a list of FIRS certificates based on your monthly transactions in a downloadable format
same as above
-
The Razorpay Activation/Operations team checks whether the selected Purpose Code is correct.
This is not a step and hence you can't add this as a numbered list.
-
Account & Settings
bold
-
C
c
-
A
a
-
the
remove
-
an
remove
-
-
-
01
01:
-
yey
key?
-
Error CodeMessageDescription
Can we use the standard format?
Error, Cause, and Solution
-
Streamline transaction processing with APIs facilitating communication between Network Participants and the Reconciliation Service Provider for optimal efficiency.
Looks too lengthy. Can we try to shorten if possible?
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- Jul 2023
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razorpay.com razorpay.com
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tracking QR code and viewing reports.
This would open in a new tab.
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axisbank-docs.razorpay.com axisbank-docs.razorpay.com
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Enter the URL where you want to receive the webhook payload when an event is triggered. We recommended using an HTTPS URL. Handy TipsYou can set up to 10 URLs to receive Webhook notifications. Webhooks can only be delivered to public URLs. If you attempt to save a localhost endpoint as part of a webhook setup, you will notice an error. Know more about testing Webhooks on an application running on localhost. Enter a Secret for the webhook endpoint. The secret is used to validate that the webhook is from Razorpay. Do not expose the secret publicly. Know more about how to validate webhooks. Handy Tips When setting up the webhook, you will be asked to specify a secret. Using this secret, you can validate that the webhook is from Razorpay. Entering the secret is optional but recommended. The secret should never be exposed publicly.
number formatting issue please check the production link and make the changes. https://axisbank-docs.razorpay.com/payments/payment-gateway/ecommerce-plugins/open-cart/troubleshooting-faqs/#1-my-webhooks-are-not-auto-configured-since-i
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-
razorpay.com razorpay.com
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Enter the URL where you want to receive the webhook payload when an event is triggered. We recommended using an HTTPS URL. Handy TipsYou can set up to 10 URLs to receive Webhook notifications. Webhooks can only be delivered to public URLs. If you attempt to save a localhost endpoint as part of a webhook setup, you will notice an error. Know more about testing Webhooks on an application running on localhost. Enter a Secret for the webhook endpoint. The secret is used to validate that the webhook is from Razorpay. Do not expose the secret publicly. Know more about how to validate webhooks. Handy Tips When setting up the webhook, you will be asked to specify a secret. Using this secret, you can validate that the webhook is from Razorpay. Entering the secret is optional but recommended. The secret should never be exposed publicly. The webhook secret does not need to be the merchant secret key provided by Razorpay. In the Alert Email field, enter the email address to which the notifications should be sent in case of webhook failure. You will receive webhook deactivation notifications to this email address. Select the required events from the list of Active Events.
These should be sub steps of step 4. Please check the production and update. https://razorpay.com/docs/payments/payment-gateway/ecommerce-plugins/open-cart/troubleshooting-faqs/#1-my-webhooks-are-not-auto-configured-since-i
-
-
axisbank-docs.razorpay.com axisbank-docs.razorpay.com
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Enter the URL where you want to receive the webhook payload when an event is triggered. We recommended using an HTTPS URL. Handy TipsYou can set up to 10 URLs to receive Webhook notifications. Webhooks can only be delivered to public URLs. If you attempt to save a localhost endpoint as part of a webhook setup, you will notice an error. Know more about testing Webhooks on an application running on localhost. Enter a Secret for the webhook endpoint. The secret is used to validate that the webhook is from Razorpay. Do not expose the secret publicly. Know more about how to validate webhooks.
Number formatting is off here. Please check the production link and make the changes. https://axisbank-docs.razorpay.com/payments/payment-gateway/ecommerce-plugins/gravity-forms/troubleshooting-faqs/
-
-
razorpay.com razorpay.com
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Enter the URL where you want to receive the webhook payload when an event is triggered. We recommended using an HTTPS URL. Handy TipsYou can set up to 10 URLs to receive Webhook notifications. Webhooks can only be delivered to public URLs. If you attempt to save a localhost endpoint as part of a webhook setup, you will notice an error. Know more about testing Webhooks on an application running on localhost. Enter a Secret for the webhook endpoint. The secret is used to validate that the webhook is from Razorpay. Do not expose the secret publicly. Know more about how to validate webhooks. Handy Tips When setting up the webhook, you will be asked to specify a secret. Using this secret, you can validate that the webhook is from Razorpay. Entering the secret is optional but recommended. The secret should never be exposed publicly. The webhook secret does not need to be the merchant secret key provided by Razorpay. In the Alert Email field, enter the email address to which the notifications should be sent in case of webhook failure. You will receive webhook deactivation notifications to this email address. Select the required events from the list of Active Events.
These are the sub steps of Point 4. Please check the production link here. https://razorpay.com/docs/payments/payment-gateway/ecommerce-plugins/gravity-forms/troubleshooting-faqs/
-
-
razorpay.com razorpay.com
-
Log in to the Dashboard and navigate to Payment Pages.
Add a line before the point 1:
To create a Payment Page:
-
You can generate and process Payment Pages
Should add this as a point in the What's New section on the home page.
-
After successful validation, customers are able to view the details that are specific to them on their personalized Payment Page. This might include transaction history, available payment methods, and other relevant details.
Suggestion: After successful validation, customers can view the specific details on their personalised Payment Page. This includes transaction history, available payment methods, and other relevant information.
-
Once the customer accesses the Payment Page by clicking on the received URL, they will be validated based on a predefined reference parameter. This parameter forms part of the data initially uploaded by the merchant during the page creation process. The validation step is designed to ensure a secure transaction environment and that only the intended customer can view their respective Payment Page.
Suggestion: Customers are validated based on a predefined reference parameter after they access the Payment Page by clicking on the received URL. This parameter forms part of the data initially uploaded by the business while creating the page. The validation step ensures a secure transaction environment and that only the intended customer can view their respective Payment Page.
-
personalized
personalised
-
merchant
business
-
Merchants can create individualized Payment Pages for their customer base. This is accompanied by the option to upload a file containing specific customer data. This data is then used to personalize each payment page.
Suggestion:
Businesses can create individualised Payment Pages with an option to upload a file containing specific customer data for their customer base. They can use this data to personalise each payment page.
-
&
Suggestion:
and
-
Feature Request
We had a gif rite on how to raise a request.
-
-
-
The framework is added in Frameworks, Libraries, and Embed Content. Change Embed status from - 'Do not Embed' to 'Embed & Sign'.
These should be the sub steps of the above step.
-
Drag the Razorpay.framework file from the Libraries folder and drop it under the root folder. Set the Embedded Content Contains Swift Code (EMBEDDED_CONTENT_CONTAINS_SWIFT) build setting to YES in your app. Know more here. Navigate to Target Settings → General and ensure that:
These steps must be the sub-steps of the step 3. Check the production link here. https://razorpay.com/docs/payments/payment-gateway/react-native-integration/standard/troubleshooting-faqs/
-
-
axisbank-docs.razorpay.com axisbank-docs.razorpay.com
-
. How to resolve this?
Add the code given below in your Android Manifest.xml file:
The above sentence is missing.
-
-
-
. How to resolve this?
Add the code given below in your Android Manifest.xml file:
The above line is missing.
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-
razorpay.com razorpay.com
-
Navigate to Preferences â Privacy & Security â Permissions.
Formatting issue
-
Navigate to Tools â Page Info â Permissions
formatting is off here.
-
-
razorpay.com razorpay.com
-
Select the relevant webhook URL.
numbering is breaking. Please check.
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-
razorpay.com razorpay.com
-
examples:
remove the br tag here.
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-
razorpay.com razorpay.com
-
requests
requests?
-
- Jun 2023
-
axisbank-docs.razorpay.com axisbank-docs.razorpay.com
-
Settings
Account & Settings
-
-
axisbank-docs.razorpay.com axisbank-docs.razorpay.com
-
Settings
Account & Settings
-
Dashboard →
remove
-
-
razorpay.com razorpay.com
-
Settings
Account & Settings
-
Dashboard →
Remove
-
-
razorpay.com razorpay.com
-
₹
RM. Change at all places.
-
₹
RM
-
INR
MYR
-
-
axisbank-docs.razorpay.com axisbank-docs.razorpay.com
-
Subscription
Subscriptions
-
Log in to the Razorpay Dashboard
Axis Dashboard
-
-
razorpay.com razorpay.com
-
account,sign up.
account, sign up.
-
-
razorpay.com razorpay.com
-
Watch Out!Filling out the form does not guarantee a Partner type switch. Our team will evaluate your use case and contact you for more information. This process can take around 2 to 3 weeks.
Consider placing this callout at the start of the steps.
-
If not, select No.
Remove.
-
What services do you offer?
Want to manage your clients?
-
on
remove
-
will be
are
-
payments
payment
-
-
razorpay.com razorpay.com
-
Watch Out!Filling out the form does not guarantee a Partner type switch. Our team will evaluate your use case and contact you for more information. This process can take around 2 to 3 weeks.
Should we have to place this call out at the start of steps. Please check again.
-
If not, select No.
Remove this. Not required.
-
What services do you offer?
It is Want to manage your clients? as per the screenshot. The page name. Please check.
-
Click on Explore Now.
Click Explore Now.
-
will be
are
-
- May 2023
-
betasite.razorpay.com betasite.razorpay.com
-
Route Benefi
Move this to the overview page and make it general.
-
tep 4: Fee Routing and Disbursement This is where Razorpay Route comes into play. Route platform allows Classplus to transfer the received payment into two portions: the tutor's share and the platform's commission or service fee.
Add a line on case study if available and link to the marketing document.
-
User Personas Below are the top 5 business categories that use Route: Educational Technology (EdTech) EdTech companies use technology to enhance teaching, learning, and educational processes. Ecommerce Ecommerce (electronic commerce) industries involve buying and selling products and services online.
Take this off
-
- Apr 2023
-
betasite.razorpay.com betasite.razorpay.com
-
method
provider is missing
-
The order_id received in the response should be passed to the checkout. This ties the Order with the payment and secures the request from being tampered.
Suggestion:
Pass the order_id received in response to the checkout. This ties the Order with the payment and secures the request from being tampered.
-
Sign up for a Razorpay account.
Hyperlink only sign up
-
-
betasite.razorpay.com betasite.razorpay.com
-
The order_id received in the response should be passed to the checkout. This ties the Order with the payment and secures the request from being tampered.
Suggestion:
Pass the order_id received in response to the checkout. This ties the Order with the payment and secures the request from being tampered.
-
-
betasite.razorpay.com betasite.razorpay.com
-
Standard Checkout
Add the link
-
frauds
fraud
-
in
remove
-
will get access to
you can access
-
bank
remove
-
Feature RequestThis is an on-demand feature. Please raise a request with our Support team to get this feature activated on your Razorpay account.
move this above the image
-
Accept international payments from customers across Europe using Trustly.
You can make this as meta
-
-
betasite.razorpay.com betasite.razorpay.com
-
method
provider is missing here
-
The order_id received in the response should be passed to the checkout. This ties the Order with the payment and secures the request from being tampered.
Suggestion:
Pass the order_id received in response to the checkout. This ties the Order with the payment and secures the request from being tampered.
-
Sign up for a Razorpay account.
Hyperlink only for Sign up
-
-
betasite.razorpay.com betasite.razorpay.com
-
The order_id received in the response should be passed to the checkout. This ties the Order with the payment and secures the request from being tampered.
Suggestion:
Pass the order_id received in response to the checkout. This ties the Order with the payment and secures the request from being tampered.
-
-
betasite.razorpay.com betasite.razorpay.com
-
they process
processing
-
bank issue or a local issue
due to a bank or local issue
-
some
remove
-
1. My customer claims to have made payment
- My customer claims to have made a payment
-
Standard Checkout
Add the standard integration doc link.
-
complete
completes
-
frauds
fraud
-
Feature RequestThis is an on-demand feature. Please raise a request with our Support team to get this feature activated on your Razorpay account.
Move this above the image
-
-
betasite.razorpay.com betasite.razorpay.com
-
method
The provider parameter is missing here I believe.
-
Create Payment using JSONCreate Payment using Redirect
Are these not applicable to custom integration?
-
Response
Shouldn't we add this response in the Custom doc as well?
-
The order_id received in the response should be passed to the checkout. This ties the Order with the payment and secures the request from being tampered.
Suggestion:
Pass the order_id received in response to the checkout. This ties the Order with the payment and secures the request from being tampered.
-
Keys
Keys.
-
Sign up for a Razorpay account.
Just hyperlink the word Sign up
-
-
betasite.razorpay.com betasite.razorpay.com
-
must
should
-
must
should
-
The order_id received in the response should be passed to the checkout. This ties the Order with the payment and secures the request from being tampered.
Suggestion:
Pass the order_id received in response to the checkout. This ties the Order with the payment and secures the request from being tampered.
-
-
betasite.razorpay.com betasite.razorpay.com
-
Standard Checkou
Please add the standard checkout link
-
Customer
Customers
-
Feature RequestThis is an on-demand feature. Please raise a request with our Support team to get this feature activated on your Razorpay account.
Put this above the image
-
Accept international payments from customers across Europe using Sofort.
You can make this as meta
-
Let your customers make payments from European customers using Sofort.
Please relook into this.
-
-
betasite.razorpay.com betasite.razorpay.com
-
method mandator
The parameter provider is missing here.
-
Response
Add this response to the Custom as well.
-
Create Payment using JSONCreate Payment using Redirect
do we not have this for Custom?
-
order_id
code format
-
An order should be created for every payment.
These are steps and should be numbered.
-
-
betasite.razorpay.com betasite.razorpay.com
-
the Dashboard.
Should we include the video here as well as like in the s2s doc.
-
must
should
-
must
should
-
You can create a payment using the API given below.
The following is a sample API to create a payment.
-
The order_id received in the response should be passed to the checkout. This ties the Order with the payment and secures the request from being tampered.
Suggestion:
Pass the
order_id
received in response to the checkout. This ties the Order with the payment and secures the request from being tampered.
-
-
betasite.razorpay.com betasite.razorpay.com
-
complete
completes
-
Customer
Customers
-
For a small number of payments, you will receive a notification to confirm whether the payment was successful.
ou will receive a notification for a small number of payments to confirm whether the payment was successful.
-
Standard Checkout
You can give a link here to the standard web integration doc.
-
Feature RequestThis is an on-demand feature. Please raise a request with our Support team to get this feature activated on your Razorpay account.
Suggestion:
Better to have this above the image.
-
Accept international payments from customers across Germany using Giropay.
Consider removing this. Meta says the same.
-
-
betasite.razorpay.com betasite.razorpay.com
-
Razorpay
Axis
-
Razorpay
remove
-
Razorpay
Axis
-
-
betasite.razorpay.com betasite.razorpay.com
-
Create a Razorpay account.
Hyperlink only to the word Razorpay Account
-
Razorpay
Axis
-
Razorpay
Axis
-
-
betasite.razorpay.com betasite.razorpay.com
-
Razorpay
Axis
Make this change across the doc wherever required.
-
-
betasite.razorpay.com betasite.razorpay.com
-
offer
Hide this video
-
Razorpay
Axis
-
Razorpay
Axis
-
Razorpay
Axis
-
-
betasite.razorpay.com betasite.razorpay.com
-
ield, click Disable.
field and click Disable.
-
offer
Hide this video
-
offer
Hide this video
-
Razorpay
Axis
-
Razorpay
Axis
-
Razorpay
Axis
-
-
betasite.razorpay.com betasite.razorpay.com
-
Account & Settings
full stop in the end
-
-
betasite.razorpay.com betasite.razorpay.com
-
Step 1: Create a Payment Button on Razorpay
Axis
-
Razorpay Dashboard.
Axis
-
mode
hide this video
-
Settings
Account & Settings
-
-
betasite.razorpay.com betasite.razorpay.com
-
Razorpay
remove
-
Razorpay
remove
-
To accept payments on your WordPress site, create a Razorpay Payment
Just say
To accept payments on your WordPress site, create a Payment Button.
-
Step 1: Create a Payment Button on Razorpay
Axis
-
Install and configure the Razorpay Payment Button SiteOrigin plugin.
Just say
Install and configure the Payment Button SiteOrigin plugin.
-
Razorpay Dashboard.
Axis
-
mode
Hide this video
-
Settings
Account & Settings
In both Axis and Razorpay
-
-
betasite.razorpay.com betasite.razorpay.com
-
View Transaction Details on Razorpay
Axis
-
-
betasite.razorpay.com betasite.razorpay.com
-
Settings
Account & Settings
-
Settings
Account & Settings
-
-
betasite.razorpay.com betasite.razorpay.comPayPal4
-
5. I have completed my registration on PayPal. Why does my status on the Razorpay
Axis Dashboard
-
Razorpay
Axis
-
PayPal
This video has mobile number displayed. Check if we have to hide them.
-
Watch this video to see the onboarding process to enable PayPal on your checkout form.
Hide this video
-
-
betasite.razorpay.com betasite.razorpay.com
-
Razorpay
Axis
-
Razorpay
Axis
-
-
betasite.razorpay.com betasite.razorpay.com
-
image
looks like the prefill parameter and its child parameters are missing. Please check.
-
Razorpay
Axis
-
Razorpay
Axis
-
Razorpay
Axis
-
-
betasite.razorpay.com betasite.razorpay.com
-
Log in to the Dashboard
Hyperlink only to the word Dashboard.
-
-
betasite.razorpay.com betasite.razorpay.com
-
Create an Instant refund
Link is not working. This is because, the content is missing in the API page.
-
-
betasite.razorpay.com betasite.razorpay.com
-
Payment Id
mandatory or optional is missing. You can refer the previous table for the data.
-
Log in to the Dashboard.
hyperlink only the word Dashboard
-
Watch this video to download the Batch Refund report.
Hide this video
-
Log in to the Dashboard.
hyperlink only to the word Dashboard
-
refund.
Hide this video.
-
Log in to the Dashboard.
Just hyperlink to the word Dashboard.
-
-
betasite.razorpay.com betasite.razorpay.comSub-Accounts20
-
Sub-Accounts
Looks like this is a new feature introduced. It's good to add What's New in the Payouts overview page.
-
Sub-account holders can only make Payouts. The following functions are not available for sub-accounts: AmazonPay Payouts Payouts to Cards via card rails Tax Payments Payroll The sub-account Name, Customer Identifier, Merchant ID and Live balance of the sub-accounts is visible to the Master account and the RazorpayX Lite accounts assigned to the sub-accounts get disabled. The Master account and Sub-account have their own merchant IDs. The Master account can track the funds for the sub-accounts. Funds to the sub-account can be added only by the master account. Watch Out!Only users with access to initiate payouts can load funds to sub-accounts. Example The NBFC Acme Crop. funds FinTech Bertie Botts with ₹1,00,000 via the add limit option. FinTech Bertie Botts lends the fund as follows: ₹20,000 to Gaurav ₹30,000 to John ₹40,000 to Saurabh Acme Crop. can view the balance on Bertie Botts’s account (₹10,000). The ledger entry is made for Gaurav, John and Saurabh for Acme Crop. as well as Bertie Botts, respectively. The actual funds do not move from Acme Crop. to Bertie Botts. The funds are only a limit allocation assigned to the Bertie Botts. The actual funds flow directly from Acme Crop. to Gaurav, John and Saurabh respectively.
Good to have all these information above the steps to create Sub-Accounts
-
sub
At some places it is Sub. Please keep it consistent across the doc. Same for master.
-
Master
master
-
Master
master
-
The sub-account Name, Customer Identifier, Merchant ID and Live balance of the sub-accounts is visible to the Master account and the RazorpayX Lite accounts assigned to the sub-accounts get disabled.
The sub-account Name, Customer Identifier, Merchant ID and Live balance of the sub-accounts are visible to the Master account, and the RazorpayX Lite accounts assigned to the sub-accounts get disabled.
-
Sub-account holders can only make Payouts.
Put this in a Watch Out! for better visibility.
-
Master Account
master account
-
Owner
owner
-
Sub-Account
Create a Sub-Account
-
RazorpayX Dashboard.
The link is broken. Please check.
-
View Past Limit
View Past Limit of a Sub-Account
-
you
your
-
icon
Sub-Account number and MID are visible in the screenshot. Please hide them.
-
RazorpayX Dashboard.
The link is throwing a 404 error. Please check.
-
Add Limit
Add Limit to a Sub-Account
As per me, Add Limit and View Past Limit should be under Sub-Accounts as sub sections.
We should first give steps to create sub-accounts and then these steps.
-
screen.
If possible, add a home screen screenshot with sub-accounts.
-
You can also download reports for your sub-accounts. You can see the real-time limit assigned to the sub-accounts.
You can download reports for your sub-accounts and see the real-time limit assigned to them.
-
Non-Banking Financial Companys' (NBFCs)
Give a general business modal heading and then have this use case under that. In this case it can be.
Non-Banking Financial companies
-
their
its
-
-
betasite.razorpay.com betasite.razorpay.comProfile13
-
Razorpay Dashboard.
Axis Dashboard
Add the Axis dashboard link.
-
To update your per international transaction limit: Log in to the Dashboard. Click Account & Settings in the left navigation. Click Transaction limits under Payment and refund section. Click the edit icon next to the Limit per international transaction field. In the pop-up page that is displayed, provide the following information: Required Limit: Enter the desired per transaction limit amount. Why do you want to increase limit?: Enter the reason you want to increase the per international transaction limit. You should enter a minimum of 100 words. Upload invoice: Upload a sample invoice. The accepted file formats are PNG, JPG and PDF. Click Submit Details. After the details are provided, our team will review the request. We will update the details on the Dashboard. Handy TipsWe may reach out to you for clarifications on email, WhatsApp, SMS, and Razorpay Dashboard during the verification process. Navigate to Account & Settings → Profile and submit the necessary information in the appropriate section. Our team will go through the information you provide and help you resolve the issue.
Looks like this is repeated. Please check.
-
If you are an account owner and have lost your mobile device, contact our Support Team to Reset 2FA for your account.
This is repeated.
-
Watch this video to see how the account owner can reset 2FA for a team member.
Hide this video for Axis.
All Razorpay related videos should be hidden.
-
Razorpay
Axis
Make this change across the doc for Axis content.
-
Razorpay
Axis
-
Razorpay
Axis
-
Razorpay
Axis
-
Razorpay
Axis
-
Razorpay
Axis
-
Razorpay
to change this to Axis. Add the following tag:
axis-IN-title: View your account details, add GST number, and request a change to your settlement account under the Profile tab on the Axis Dashboard.
-
Razorpay
Axis
-
Razorpay
Axis
-
-
idocs.razorpay.com idocs.razorpay.com
-
// this field will contain additional metadata pertaining to success/failure. eg: for success it can be opened, clicked, etc.
we can have this code comment next to the DeliveryTime parameter.
-
email/sms
email
-