What it means to be a member of this or that class is a complex, interpretative matter; but tracking how many times a person has been to the opera is not. You can count the latter, and (the bargain goes) facts about those numbers may illuminate facts about the deeper concepts. For example, counting opera-going might be used to measure how immigrants move up the social class ladder across generations. Crucially, operationalization is not definition. A good operationalization does not redefine the concept of interest (it does not say "to be a member of the Russian intelligentsia is just to have gone to the opera at least once"). Rather, it makes an argument for why the concept, as best understood, may lead to certain measurable consequences, and why those measurements might provide a signal of the underlying concept.
This is a good example of the fuzzy sorts of boundaries created by adding probabilities to individuals and putting them into (equivalence) classes. They can provide distributions of likelihoods.
This expands on: https://hypothes.is/a/3FVi6JtXEe2Xwp_BIaCv5g