there's a solid enough conceptual idea here, that society ought be able to voice some sense, direct & govern the platforms forward & along & upwards. there is something lacking, certainly, in that the companies have nothing to listen to, are so alone. (oh yes there are voices but it's a chaos of voices, there's no scheme for guiding oneself through, so the entity must keep picking for itself what to do.)

still though,

It sounds a little dystopian, I’ll grant.

no. it sounds a lot dystopian. very very dystopian.

society could use means to weave together coherence, to establish a democratic growth, proclaim the unity it does have. celebrates, accepts & socializes core things to itself.

This is the second time her impression of the workers has made me really laugh. This story so far feels like it takes place in some strange utopia, I guess Laura and her family are very rich, but it seems much stranger than just that--the rose bushes are visited by "archangels", Jose is a "butterfly". and 'workers' are practically alien. Laura seems as taken with the beauty around her as if she is seeing it only for the first few times. This story has a very dreamy feel, maybe even a dystopian quality.

There Are No Guardrails on Our Privacy Dystopia

The indoctrinated future - probably closer than we think.