- Jun 2023
-
www.nngroup.com www.nngroup.com
-
I want to point out that it’s disappointingly rare for UX studies to assess the quality of the work produced with the tool that’s being studied. Output is, after all, the goal of much computer use, and the quality of this output is an essential element in judging the user interface.
Agreed, much of user testing focuses on the experience of the user when using the tool and depends upon users speaking to voluntarily making the quality of output part of their evaluation of the tool.
A possible counter: UX research professionals are not subject matter experts in the work deliverables generated in using the tool and not equipped to assess the quality of those deliverables. But that doesn't address the need the author calls out. Solving this will depend on the domain in which the tool is used and connecting with SMEs that can evaluate output in that domain.
In educational technology, we measure the quality of output by measuring the growth in students' mastery against state standards as they use the tool. This is why reporting has become the key feature for EdTech products.
-
- Sep 2021
-
-
I was wondering if anyone had thought to explore the idea of podcasts as a source of ethnographic or user experience research. Instead, I found a case study about the user experience of podcast listening.
-
- Jan 2018
-
jolt.merlot.org jolt.merlot.org
-
Investigating the Connection between Usability and Learning Outcomes inOnline Learning Environments
-
- Aug 2017
-
www.vam.ac.uk www.vam.ac.uk
-
To really validate these findings we’d need to flip the exercise on it’s head, and see if people know where to find things when presented with just our group names. For this we’d use what’s known as a ‘Tree test’. In this test, all the collections would be subdivided into our groups. These groups would then be presented with only their names visible to the test participants. Participants would then be asked where they would look for a specific collection. The groups we went with for the test are shown below.
-
- Oct 2015
-
medium.com medium.com
-
Ideally, you should be using the smallest possible gadget to do as much as possible before going to the next largest gizmo in line.
Pithy, but potentially misleading.
-