I feel confident, though, that the slippery feeling people associate with AI products is a solvable problem, and the solution looks more like thoughtful interface design than better models. The models will keep improving on their own. The harder work is building the structure around them so that their output feels reliable, legible, and trustworthy.
大多数人认为AI产品的可靠性将随着模型技术的进步而提高,但作者认为真正的挑战在于围绕模型构建结构和界面,而非模型本身。这一观点挑战了AI领域的技术决定论思维,强调了设计的重要性。