8 Matching Annotations
  1. Apr 2021
  2. Jan 2021
    1. Try to figure out when your pet starts to show signs of anxiety and turn that into a low-key activity. If it’s when you pick up your handbag, for example, practice picking it up and putting it back down several times over a few hours. Similarly, get dressed or put on your shoes earlier than usual but stay home instead of leaving right away. Try starting your car’s engine and then turning it off and walking back inside.

      Some good advice on pet training. Potentially useful for helping to calm Lily with regard to our putting on shoes or getting the leash to go for walks.

    2. Treating separation anxiety with behavior change Here, we’re talking about your behavior. The goal is to make your absence seem like no big deal. Making a fuss over your pet when you leave or arrive home only makes matters worse. If you treat it like it’s routine, your pet will learn to do the same.
  3. Feb 2019
    1. Reorder sales are strong: on a TTM basis, they've risen 21% in just the past two years. But the obvious top-line concern here is that smaller new customer cohorts will pressure reorder sales at some point down the line. And with Chewy Pharmacy launching this summer, competitive pressure for new customers is only going to get more intense going forward.

      How will Chewy Pharmacy be structured compared to PETS's business model?

    2. Reorder sales (which includes any customer who has previously placed an order) rose 10%+. New order sales, however, fell by about the same amount.

      What would the re-order sales of PetMed Express vs. new order sales be in the future?

    3. It operates a "gray market" business model, in which it acquires inventory indirectly, angering veterinarians and suppliers in the process.

      Where exactly does PETS source its inventory?

    4. largely irregular purchases

      What is the cycle for sales typically?

  4. Sep 2015