8 Matching Annotations
  1. Nov 2024
    1. TRSP Desirable Characteristics

      Support to users during or after submission: does the repository have a contact point (e.g. helpdesk email or contact form) to assist data depositors and data users?

  2. Dec 2022
    1. If a contact ever reaches out and is no longer receiving messages because they accidentally marked one of your campaigns as spam, you can reach out to Product Support. We can remove them from the suppression list for you. 

      why not allow user to do it directly instead of force to contact support? If they'll remove it for you because you said the user asked you to... why not just let you remove the suppression yourself? Mailgun lets you directly delete suppressions via their API.

  3. Apr 2021
    1. With Stack Overflow for Teams being a flexible platform, we’ve seen customers use it for a wide variety of use cases: A platform to help onboard new employees A self-serve help center to reduce support tickets Collaboration and documentation to drive innersource initiatives Breaking down silos and driving org wide transformation like cloud migration efforts A direct customer support platform Enable people who are working towards a common goal, whether a startup or a side project, to develop a collective knowledge base
  4. Nov 2020
  5. Sep 2020