- Jan 2023
I've seen a bunch of people sharing this and repeating the conclusion: that the success is because the CEO loves books t/f you need passionate leaders and... while I think that's true, I don't think that's the conclusion to draw here. The winning strategy wasn't love, it was delegation and local, on the ground, knowledge.
This win comes from a leader who acknowledges people in the stores know their communities and can see and react faster to sales trends in store... <br /> —Aram Zucker-Scharff (@Chronotope@indieweb.social) https://indieweb.social/@Chronotope/109597430733908319 Dec 29, 2022, 06:27 · Mastodon for Android
Also heavily at play here in their decentralization of control is regression toward the mean (Galton, 1886) by spreading out buying decisions over a more diverse group which is more likely to reflect the buying population than one or two corporate buyers whose individual bad decisions can destroy a company.
How is one to balance these sorts of decisions at the center of a company? What role do examples of tastemakers and creatives have in spaces like fashion for this? How about the control exerted by Steve Jobs at Apple in shaping the purchasing decisions of the users vis-a-vis auteur theory? (Or more broadly, how does one retain the idea of a central vision or voice with the creative or business inputs of dozens, hundreds, or thousands of others?)
How can you balance the regression to the mean with potentially cutting edge internal ideas which may give the company a more competitive edge versus the mean?
- Steve Jobs
- competitive edge
- serving the customer
- human resources
- regression toward the mean
- Francis Galton
- auteur theory
- purchasing decisions
- wisdom of the crowds
- A/B testing
- May 2022
Microsoft researcher Cathy Marshall found students evaluated textbooks based on how "smart" the side margin notes seemed before purchasing. In an effort to discover methods for using annotations in eBooks, Marshall stumbled upon this physical-world behavior, an approach to gaining a wisdom-of-crowds conclusion tucked away in the margins .
- Marshall, C.C. Collection-level analysis tools for books online. Proc. of the 2008 ACM Workshop on Research Advances in Large Digital Book Repositories. (Napa Valley, CA, Oct. 2630) ACM, New York, 2008.
Cathy Marshall has found that students evaluated their textbooks prior to purchasing based on the annotations within them.
- Jul 2021
"For example, human annotators rarely reached agreement when they were asked to label tweets that contained words from a lexicon of hate speech. Only 5% of the tweets were acknowledged by a majority as hate speech, while only 1.3% received unanimous verdicts."
This seems shocking to me.
- Feb 2021
Allen, J. N. L., Arechar, A. A., Pennycook, G., & Rand, D. G. (2020, October 1). Scaling Up Fact-Checking Using the Wisdom of Crowds. https://doi.org/10.31234/osf.io/9qdza