17 Matching Annotations
  1. Jun 2021
  2. Nov 2020
  3. Oct 2020
    1. He says that he sees the combination of long form pieces and Q&A as a new level of support. “We used to have level one, which was sending a ticket to the help desk, and it was something we could easily resolve for you. Level two was a more complex problem that maybe required an engineer or specialist from a certain team to figure out. I look at this new system as a level zero.” Before sending us a ticket, folks can search Teams. If they find a question that solves the problem, great. If they need more details, they can follow links to in-depth articles or collections that bring together Q&A and article with the same tags.“
  4. Sep 2020
  5. Aug 2020
  6. Jun 2020
  7. Apr 2020
    1. There is a forum for discussing CommonMark; you should use it instead of github issues for questions and possibly open-ended discussions. Use the github issue tracker only for simple, clear, actionable issues.
  8. Mar 2020
  9. Dec 2019
    1. Types of questions and where to ask: How do I? -- ask on Server Fault (tell them what tags to use -- your product tag at minimum) I got this error, why? -- ask on Server Fault I got this error and I'm sure it's a bug -- report it on your own site I have an idea/request -- report it on your own site Why do you? -- ask in your own community (support forum, etc) When will you? -- ask in your own community
  10. Nov 2019
  11. Oct 2019
  12. Jul 2017
    1. Engaging in peer-to-peer collaboration through online literature circles—across time, space, and cultures—allows students to deepen engagement with literature and helps to create communities of readers and writers.

      How might we use a social annotation to collaborate with students in other schools? Would anyone here be interested what might be a modern pen pal exchange focused in shared texts?