15 Matching Annotations
  1. Apr 2024
    1. Norman, now 88, explained to me that the term “user” proliferated in part because early computer technologists mistakenly assumed that people were kind of like machines. “The user was simply another component,” he said. “We didn’t think of them as a person—we thought of [them] as part of a system.” So early user experience design didn’t seek to make human-computer interactions “user friendly,” per se. The objective was to encourage people to complete tasks quickly and efficiently. People and their computers were just two parts of the larger systems being built by tech companies, which operated by their own rules and in pursuit of their own agendas.

      “User” as a component of the bigger system

      Thinking about this and any contrast between “user experience design” and “human computer interaction”. And about schema.org constructs embedded in web pages…creating web pages that were meant to be read by both humans and bots.

  2. Jan 2024
  3. Nov 2023
  4. Jun 2023
    1. Examples include press releases, short reports, and analysis plans — documents that were reported as realistic for the type of writing these professionals engaged in as part of their work.

      Have in mind the genres tested.

      Looking from a perspective of "how might we use such tools in UX" we're better served by looking at documents that UX generates through the lens of identifying parallels to the study's findings for business documents.

      To use AI to generate drafts, we'll want to look at AI tools built into design tools UXers use to create drafts. Those tools are under development but still developing.

  5. Oct 2022
    1. And what what I like to do in the show and in the book is have people notice those things so that they are aware of all the design decisions that are made around them to make their life a little bit better because it is really easy to not see these things and really think that you're on your own in the world, but you're not, you know, there's a bunch of people that thought about a problem that you've never even thought about and solved it before. You even had to encounter it. And it makes the world more clearly reflect that we are like interconnected group of people that are trying to create a place where we can all live and thrive. And those breakaway bolts are a great example of this.

      Unnoticed design

      The intention of design can go unnoticed, and people may not think of the factors and the expertise that went into making that conscious design choice.

  6. Jan 2022
  7. Apr 2021
  8. Dec 2020
  9. Oct 2020
  10. Apr 2020
  11. Jul 2019
    1. Unfortunately, misguided views about usability still cause significant damage in today's world. In the 2000 U.S. elections, poor ballot design led thousands of voters in Palm Beach, Florida to vote for the wrong candidate, thus turning the tide of the entire presidential election. At the time, some observers made the ignorant claim that voters who could not understand the Palm Beach butterfly ballot were not bright enough to vote. I wonder if people who made such claims have never made the frustrating "mistake" of trying to pull open a door that requires pushing. Usability experts see this kind of problem as an error in the design of the door, rather than a problem with the person trying to leave the room.
  12. Feb 2019
  13. Mar 2015
    1. Although people weren’t used to scrolling in the mid-nineties, nowadays it’s absolutely natural to scroll. For a continuous and lengthy content, like an article or a tutorial, scrolling provides even better usability than slicing up the text to several separate screens or pages.