Beyond education, the big challenge is figuring out how social networking technology can harness the power of empathy to create mass political action. Twitter may have gotten people onto the streets for Occupy Wall Street and the Arab Spring, but can it convince us to care deeply about the suffering of distant strangers, whether they are drought-stricken farmers in Africa or future generations who will bear the brunt of our carbon-junkie lifestyles? This will only happen if social networks learn to spread not just information, but empathic connection.

As important as close relationships are, weaker ties also have their place. Research suggests that people who have a broad range of different kinds of social roles tend to be healthier and more likely to attain professional success.

Since support can often become unequal, thus creating ingratitude and resentment, sometimes the most effective support is invisible—meaning that it is not experienced as support per se, but rather as a gesture of caring that is not costly or burdensome to the giver. For example, a person might choose to sacrifice work time to spend a romantic evening with their partner who has had a rough week, but this form of support will likely be better received if the person does not emphasize their sacrifice, but rather communicates a genuine desire to spend time with their partner. At the same time, however, Greater Good contributor Amie Gordon’s research shows that appreciation is a critical ingredient in healthy relationships, so it’s not always a bad thing to notice your partner’s sacrifices or to make sure that they know that you’re putting them first.

Stephanie Coontz, author of Marriage, a History has argued that the best way to maintain a strong, healthy marriage is to have a strong network of friends with whom we share common interests and can turn to when in need. While it might be tempting to be jealous of time your partner spends with friends, or possessive of his or her time, it’s healthier to see your partner’s friends as an asset to your relationship. They provide critical psychological support to your partner and an outlet for interests that you might not share. But your partner’s friendships are also a form of social capital for you—and it will pay to help your partner keep those networks going.

Significant others can deepen and broaden our social worlds, but they also carry the risk of creating a sense of insularity and disconnection from other parts of our social life. Staying in and watching a movie with our significant other can seem a lot more relaxing after a long week of work than attending a social event, but if we do this week after week, our other relationships may start to erode, decreasing our overall social capital. No matter how much we love our significant others, it’s unlikely that they alone can meet all of our social needs, and expecting them to do so can be damaging to the relationship over time.

Beyond the benefits we receive directly from our significant others in the form of support and comfort, our significant others also have the potential to introduce us to a whole new social network, the friendships and other connections that our partner has developed over the years. When we enter a partnership our networks double—our partner’s connections become ours as well, and vice versa.

Support in times of need is one of the major benefits of what researchers call bonding capital. Bonding capital may not give us the breadth and diversity of looser bridging-focused ties, but it gives us the closeness and intimacy that even 10,000 Twitter followers might not provide.

studies show that people with a large amount of bridging capital have a greater sense of connection to the broader community, a more open-minded attitude, and a greater ability to mobilize support for a cause.

Professional contacts can play an integral role in helping us launch or advance our careers. You might learn that your dream employer is hiring through a post from a seemingly random LinkedIn contact, or meet your future business partner through a colleague at a conference. Researchers have referred to these kinds of ties, as well as other types of looser connections such as neighborhood acquaintances, as bridging capital. Bridging capital may involve weaker ties, but the breadth and diversity of these ties can expose us to new ideas and opportunities beyond what is available in our narrower inner circles.

In short, it pays to be a giver on social media, not just a lurker or a taker.

What are their limitations? Facebook is no cure for loneliness, and the positive feelings gained may be short-lived. Though online contacts can be great when it comes to sharing everyday joys and challenges, there are times when no sympathetic emoticons can replace the comfort of a loved one’s physical presence. Using social media effectively requires knowing its limitations, and, as with a flaky friend, not expecting more from it than it can give.

 Studies suggest that online communication may especially benefit less extraverted individuals by giving them opportunities to provide support to others in a non-threatening environment, an experience that can in turn increase self-esteem and reduce depression. Contrary to popular opinion, research also shows that using Facebook can help satisfy our need for connection.

A lifelong friendship usually feels different than a casual acquaintance you make at a networking event or a friend you acquire on Facebook. Yet according to research, we need both weak ties and strong ties in order to build “social capital,” which researchers define as the web of relationships in our life and the tangible and intangible benefits we derive from them.

In our highly connected working world, we are hyper-exposed to other people. This means negative emotions and stress become even more contagious as we have high exposure to negative comments on news articles and social media; stressed body language of financial news shows; stressed out people on our subways and planes; and open office plans where you can see everyone’s nonverbals.

Learning is considered a “. . . knowledge creation process . . . not only knowledge consumption.”

Enter the Daily Mail website, MailOnline, and CNN online. These sites display news stories with the main points of the story displayed as bullet points that are written independently of the text. “Of key importance is that these summary points are abstractive and do not simply copy sentences from the documents,” say Hermann and co.

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