8 Matching Annotations
  1. Jun 2021
  2. Jan 2021
    1. We talked, for example, about how stores and governments were adding new rules and social distancing guidelines, often communicated through purely visual means, like stickers on the floor and printed signs. Mr. Johnston acknowledged that it was a tough new time for businesses, but shared that he faces new types of exclusion as a result.

      this just makes me wonder how society in general will cope with this. Companies nay be more sensitive to all these challenges COVID has pushed in fast forward mode.

      This is not only about designers being in the front seat of the business development plan, is about we as users setting-up these expectations!

  3. Feb 2019
    1. Having the expertise and context of the entire team in the room – the product designer, product manager and the engineers – means the plans are holistic and viable rather than limited to the lens of one of the roles
    2. This method allows us to learn before shipping and make sure that we can be more responsible with the design decisions we make

      Fail fast, fail often?

      This feels much more sustainable without becoming laborious.

    3. The matrix reduces the role of bias while giving space for other findings to emerge
    4. Focusses on what the user does, not what they say or think
    5. User research is about reducing uncertainty in the design process
    1. Another way of thinking about a good metric is to define a bad one. Bad metrics include those that are:

      A really nice list to check your metrics against