10 Matching Annotations
  1. Oct 2019
    1. Fourth, even when government negotiates and writes a good contract it often does not secure the outcomes it should as a result of weak contract management. Contract managers must have the capabilities and information they need to ensure good performance.3

      Theme on case study of why outsourcing failed or worked

    2. First, government did not always engage with the market early in running procurements or establish a sufficient understanding on both sides about the service that were being outsourced. This often led to problems over the lifetime of a contract, such as disputes and cost overruns.Second, an excessive focus on the lowest price and an insufficient assessment of quality in selecting bids undermined many contracts. While outsourcing can reduce costs, government must balance this against the minimum level of quality it needs in a service. Too often, it has outsourced services in pursuit of unrealistic savings and without a realistic expectation that companies would deliver efficiencies.Third, large contracts have failed when government has transferred risks that suppliers have no control over and cannot manage, rather than those which suppliers can price and manage better than government. Government should also not think that it has outsourced risks that will revert to it if a supplier fails – as the provision of public services will always do.

      Three case study themes on why contracts failed or worked

  2. Jul 2019
    1. If you have a government email address, you can create a trial account.

      All for it! Built systems allow you the flexibility to include trial accounts.

      Purchased web services that have a trail or free tier have been a great place for my digital teams to learn and experiment. I think if the government marketplace had more easy and acceptable options for free or low cost web service trials it would have a major impact on the pace of change.

      The justified fears of misspent money should be met with research of "did it work" rather than just rules to restrict behavior.

  3. Oct 2018
    1. More recently, Brad and University of Michigan's Dean of Libraries James Hilton codified what they consider to be the contrasts between open source and Community Source in their essay "The Marketecture of Community," and which Brad elaborates on in his piece "Speeding Up On Curves." They represent different models of procuring software in a two-by-two matrix, where the dimensions are "authority" and "influence":

      authority and influence in dimensions in procurement of proprietary and commercial educational technology

  4. Apr 2018
    1. Data Re-Use. Contractor agrees that any and all Institutional Data exchanged shall be used expressly and solely for the purposes enumerated in the Agreement. UH Institutional Data shall not be distributed, repurposed or shared across other applications, environments, or business units of the Contractor. The Contractor further agrees that no Institutional Data of any kind shall be revealed, transmitted, exchanged or otherwise passed to other vendors or interested parties except on a case-by-case basis as specifically agreed to in writing by a University officer with designated data, security, or signature authority.

      Like this clause. Wonder if this is the exception or the rule in Uni procurement deals these days?

  5. Nov 2017
    1. ability to support small scale IT requests that don't require an enterprise level solution

      Resonates with what we hear from people who work at the Government of Canada.

    2. mandate the use of "learning management systems."

      Therein lies the rub. Mandated systems are a radically different thing from “systems which are available for use”. This quote from the aforelinked IHE piece is quite telling:

      “I want somebody to fight!” Crouch said. “These things are not cheap -- 300 grand or something like that? ... I want people to want it! When you’re trying to buy something, you want them to work at it!”

      In the end, it’s about “procurement”, which is quite different from “adoption” which is itself quite different from “appropriation”.

  6. Sep 2017
    1. The manager then starts writing a request for proposals. This process often starts with an email asking other campus-technology officers to share their own versions. After getting three or four of them, sometimes from wildly different types of colleges with wildly different needs, the manager may start cutting and pasting together bits from the various documents. There is a lot of pasting, but not so much cutting. Lists of requirements are added together, and then added to based on whatever the selection committee comes up with.
  7. Jul 2015
  8. Feb 2014
    1. ost promising in this regard are ideas for introducing a National Software Foundation, perhaps within the National Science Foundation, that will fund soft- ware development projects on condition that the fruits be licensed as free software, and the adoption of a government procurement policy that would require that software written under government contract be released as free software