This quote is broadly recognized in economic settings as true, but few in the knowledge management space place emphasis or focus on designing both simple systems which are easy to master and use on a regular, ongoing basis. This allows the knowledge worker the ability to more quickly (almost blindly) handle their indexing and filing operations so that things are precisely where they need them when required for use.

Poor design will not only decrease the ease of use, but also discourage the user from both efficiently using and benefiting from their systems.

Even simple and efficient filing systems require familiarity and expertise for them to effect useful gains to their users, and prove their effectiveness over time. If a user can't get to a basic level of functionality in short time, they're likely to give up on it and never see the ultimate benefits.

Dr. Jonathan N. Stea. (2021, January 25). Covid-19 misinformation? We’re over it. Pseudoscience? Over it. Conspiracies? Over it. Want to do your part to amplify scientific expertise and evidence-based health information? Join us. 🇨🇦 Follow us @ScienceUpFirst. #ScienceUpFirst https://t.co/81iPxXXn4q. Https://t.co/mIcyJEsPXe [Tweet]. @jonathanstea. https://twitter.com/jonathanstea/status/1353705111671869440

Adam Kucharski. (2021, February 6). It’s flattering being asked for your opinion by the media (especially if you have lots of them) but I do think it’s important to defer to others if you’re being asked on as a ‘scientific expert’ and the subject of the interview falls outside your area of research/expertise. [Tweet]. @AdamJKucharski. https://twitter.com/AdamJKucharski/status/1358050473098571776

ReconfigBehSci on Twitter. (n.d.). Twitter. Retrieved October 12, 2020, from https://twitter.com/SciBeh/status/1314991301344014336

r/BehSciMeta - Comment by u/VictorVenema on ”Can one distinguish between argument and fact? And, if yes, how?”. (n.d.). Reddit. Retrieved July 10, 2020, from https://www.reddit.com/r/BehSciMeta/comments/ho0qr1/can_one_distinguish_between_argument_and_fact_and/fxezalm

Peston on Twitter: “‘It wasn’t diverse enough, maybe it wasn’t nimble enough’ Sir Paul Nurse tells @Peston that SAGE needs to be truly multidisciplinary to perform its duties. #Peston https://t.co/3bUSxuFrj8” / Twitter. (n.d.). Twitter. Retrieved June 25, 2020, from https://twitter.com/itvpeston/status/1275917547012063238

Aksoy, C. G., Eichengreen, B., & Saka, O. (2020). Revenge of the Experts: Will COVID-19 Renew or Diminish Public Trust in Science? [Preprint]. SocArXiv. https://doi.org/10.31235/osf.io/5ym9n