These numbers suggest a growing preference for Community Cloud among Salesforce's most active user base, so that underscores a substantial opportunity for businesses to enhance their Salesforce experience through Community Cloud integration.

Benevolent dictatorships: work well; fail badly

Twitter is the example listed here. But I wonder about benevolent dictatorships in open source. One example: does Linus have a sound succession plan for Linux? (Can such a succession plan even be tested and adjusted?)

Attention economy

Twitter drivers: Hate/fear → Engagement → Impressions → Advertiser money. Since there is no advertising money in Mastodon, it operates on different drivers. Since there is no advertising money, a Mastodon operator isn't driven to get the most impressions. Because there isn't a need to get a high number of impressions, there isn't a need to fuel the hate/fear drivers.

https://nscresearchcenter.org/stay-informed/

https://www.studentclearinghouse.org/nscblog/undergraduate-enrollment-drops-nearly-8-and-community-colleges-decline-15-since-fall-2019/

Mattei, M., Caldarelli, G., Squartini, T., & Saracco, F. (2021). Italian Twitter semantic network during the Covid-19 epidemic. EPJ Data Science, 10(1), 1–27. https://doi.org/10.1140/epjds/s13688-021-00301-x

This post articulates a lot of what I've been thinking about for the past 18 months or so, but it adds the additional concept of community integration.

Interestingly, this aligns with the early, tentative ideas around what the future of In Beta might look like as a learning community, rather than a repository of content.

Armeni, Kristijan, Loek Brinkman, Rickard Carlsson, Anita Eerland, Rianne Fijten, Robin Fondberg, Vera Ellen Heininga, et al. ‘Towards Wide-Scale Adoption of Open Science Practices: The Role of Open Science Communities’. MetaArXiv, 6 October 2020. https://doi.org/10.31222/osf.io/7gct9.

What We Know About College Students to Help Manage COVID-19 – Center for Social & Behavioral Science. (n.d.). Retrieved August 26, 2020, from https://csbs.research.illinois.edu/2020/08/16/what-we-know-about-college-students-to-help-manage-covid-19/

Hahn, U., Lagnado, D., Lewandowsky, S., & Chater, N. (2020). Crisis knowledge management: Reconfiguring the behavioural science community for rapid responding in the Covid-19 crisis [Preprint]. PsyArXiv. https://doi.org/10.31234/osf.io/hsxdk

This too is a challenging statement, especially in this moment of "call-out" and "cancel" culture. I'm not even entirely sure what's meant by "generated" - the person who gives offense, or the person who takes it? I think this is fundamentally about preserving the class as a learning community, with the knowledge that means action on an individual level.

Suharno, Susilowati, I., Anggoro, S., & Gunanto, E. Y. A. (2017). Typical Analysis for Fisheries Management: The Case for Small-Scaler of Shrimp Fishers. Advanced Science Letters, 23(8), 7096–7099. https://doi.org/10.1166/asl.2017.9299

Suharno, Susilowati, I., Anggoro, S., & Gunanto, E. Y. A. (2017). Typical Analysis for Fisheries Management: The Case for Small-Scaler of Shrimp Fishers. Advanced Science Letters, 23(8), 7096–7099. https://doi.org/10.1166/asl.2017.9299

https://www.researchgate.net/publication/320992173_TYPICAL_ANALYSIS_FOR_FISHERIES_MANAGEMENT_THE_CASE_FOR_SMALL-SCALER_OF_SHRIMP_FISHERS

And even setting things up so that thoughtful commentary is specifically encouraged. The tool may be part of it but the key difference, in my own personal experience, is about the first few interactions. When @RemiHolden invites annotations to his blogposts about annotations, he does so in the context of a burgeoning community of practice around open annotations for pedagogy. Much closer to the climate science case and, interestingly, quite close to the very memos and Requests for Comments at the origin of the Internet.

Glad engineering is part of it but hoping some of the work will touch on the community aspects.

Yes, plenty. Most of them have little to do with the platforms, at a technical level. But they do have a whole lot to do with their userbase. As Trapani says, “your community is your best feature”.

What a great, simple critique of bullshit "solidarity" cries.

Of course, it raises for me feelings of discomfort because I've observed that even those who frequently profess to value difference within a community often still believe it important that the community present a unified face when perceived by outside groups.

Even within a single company, this sort of philosophy manifests frequently as executives fighting viciously with one another while smiling and acting as though they are all of one mind when presenting to the rest of the company.