11 Matching Annotations
  1. Jun 2021
  2. Apr 2021
  3. Mar 2021
  4. Oct 2020
  5. Jun 2020
  6. Nov 2019
    1. In Philadelphia, a small group of transit riders sat down to talk about what sucks about the bus. “What is it about the bus?” the interviewer said, and they were off.“They got to stop at every corner,” one rider said. “That’s going to be an inconvenience if you are trying to get someplace fast.”“They don’t come,” said another. “Like, you will just wait at the corner and they don’t come. And sometimes the bus will come but it will just go right by you, so you have to wait for the next one. It happens way too much for me.”

      in person experiences with bad transit

  7. Nov 2018
    1. Duffy points to the increase in health care interactions online and adds that he would like to see a pervasive culture of in-person care as last resort. “If every organizational decision, technology decision, process decision — assuming all the payment stuff, that’s kind of ticket of entry, transpires — if you view in-person as last resort, that will help pull systems across the country to a more consumer-forward Uber-like experience,” he says

      Biggest challenges to redesigning the health care system in a way that would work better for patients and improve health