Skule (1999) describes how an inter-organisational group of workers from five food-and-drink companies were taken through a training program that included "practice in other companies". Says Skule, "Most of the skilled operators described [the experience] in terms like "see things differently", “opened my eyes”, “think more about what I am doing”, “more alert” and “think more about the consequences”. These new perspectives or ways of seeing in turn made operators attend to features in their work situation in a new way. From a former habitual way of working according to minimum standards, many skilled operators developed a more reflectively skilled way of performing their job, within the limits of existing job structures and routines." We believe this kind of benefit may not be as often used as is possible.
Having teachers participate in laboratory classroom residencies has had this impact, but communicating the importance to experts is a challenge, and the tyranny of experts is to deny the importance of practitioners gaining insight or seeing new possibilities.
